Privacy Policy

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Our Privacy Promise to you

Vacations for Heroes knows that you care how information about you is used and shared, and we have created this Site Privacy Promise to demonstrate our firm commitment to do so reasonably and responsibly.

This Site Privacy Promise describes our information gathering and dissemination practices for www.vacationsforheroes.com (Site).

Information You Give Us

We receive and store any information you enter on our Site or give us in any other way. However, we do not collect any personal information about you unless you voluntarily submit such information to us. Our Site uses various methods for you to request information about products and services. Contact information (like your e-mail address) is collected and used to send you information about our company, products, services or otherwise get in touch with you. Of course, you can choose not to provide certain information, but then you might not be able to take advantage of many of our features. You may also choose not to receive e-mail from us: see the Choices section below.

How about children?

We do not wish to obtain personal information from children who are using our Site unsupervised. Thus, we ask children to obtain the consent of their parent or guardian before providing us with any personal information.

How about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and connection capabilities so that our Site can provide you with the optimal user experience. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you are to receive a new cookie, or how to disable cookies altogether. However, as cookies allow us to enhance your user experience, we recommend that you leave them turned on.

Use of Information

We use the information you provide us to perform the services for which such data was collected. For example, if you sign up for an e-mail newsletter, we will send the e-mail newsletter to the address you provide us. We also use the information you provide us for internal marketing purposes and for administration of the Site.

How about third parties?

Information about our customers is an important part of our business, and we use it responsibly. We employ or partner with other companies and individuals to perform functions on our behalf. Examples include processing credit card payments and providing marketing assistance. These agents have access to personal information needed to perform their functions, but may not use it for other purposes. We release personal information when we believe release is appropriate to comply with law or protect the rights, property, or safety of Vacations for Heroes, its users, or others. Finally, in the unlikely event that Vacations for Heroes or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Security

We use industry-standard methods to protect your personal information from unauthorized access. Among other techniques, we usually store such information on a computer behind our “firewall” in a secure location, and we often restrict the number of employees internally who can access such data. Of course, there is no such thing as “perfect security” on the Internet. Further, please note that some of our services may be operated by a third party host, whose actions we do not control.

Choice

As discussed above, you can always choose not to provide certain information, even though it might be needed to take advantage of many of our features. Our Site also provides you with the opportunity to choose not to receive communications from us. You have the following options for changing and modifying information previously provided or requesting not to receive future communications:

1. You can send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

2. You can send mail to the following postal address: #102-1520 McCallum Rd. Abbotsford, B.C. V2S 8A3

3. You can call toll-free: 1-866-994-4376

Amendments

We may from time to time revise this policy by updating this posting. Amendments to this policy will be effective when posted. You should therefore periodically visit this page to review the current Site Privacy Policy, so you are aware of any such revisions to which you are bound.

This Site may contain links to other sites. Vacations for Heroes is not responsible for the privacy practices or the content of such web sites.

 

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What Our Clients Say About Us

"Erin and Krista, I know I spoke to you on the phone but did want to write and again Thank You for all you did for my wife Cindy and I to make our FIRST cruise memorable and satisfying. We sailed on Royal Caribbean on November 5th to 8th and although it occurred during Hurricane Tomas we were extremely happy with the accommodations we had. Everything from the transfer at the airport to boarding the ship and the transfer back to the airport was on point. We thank Krista for taking the time to guide us on where to stay, what to expect and all the help she provided. Please don’t hesitate to use me as a reference for your company. My wife and I will always use you in the future for our next cruise. Yours Truly,"
Bob Reynolds Sr. Chief, Montgomery Fire Department, Montgomery, New York

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